Strategic Insights from the SSA Leadership Team

Five Procurement Best Practices for Call Center Buyers

Selecting a contact center provider can be a challenge.  Do you go for the biggest brand in town or a niche provider?  Should you consider offshore…

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New options to help companies find the best outsourcing vendors

Strategic Sourcing Advisors (SSA) launches a new advisory service today that will dramatically simplify the process of finding the right outsourced…

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